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Last updated: July 2026
Thank you for choosing Evolve Basketball. We value your commitment to your game and strive to provide the best possible training and analytics experience. This policy outlines the terms and conditions under which cancellations are processed and refunds are issued for our programs, camps, and digital services.
You may cancel your scheduled training session, camp registration, or digital subscription under the following conditions:
Within 24 Hours: Cancellations made within 24 hours of the initial purchase or booking will receive a full, unconditional refund.
Before Session/Camp Delivery: If the training session or camp has not yet commenced, you are eligible for a full refund if the cancellation request is submitted at least 48 hours before the scheduled start time.
Cancellations made after the standard standard window are subject to the following terms:
Requests submitted less than 48 hours before a scheduled training session or camp will incur a cancellation fee equivalent to 20% of the total session cost.
For digital subscriptions (e.g., analytics platforms or training apps), cancelling after the billing cycle has started will prevent future charges, but the current month's fee is non-refundable. You will retain full access until the end of the current billing period.
Please note that the following are strictly non-refundable:
Custom training programs or bespoke analytics reports once the work has officially commenced and initial schedules/data have been delivered.
Downloaded digital training videos, playbooks, or app licenses that have been activated.
Initial athletic assessment, tryout fees, or evaluation charges.
Please note that the following are strictly non-refundable:
Custom training programs or bespoke analytics reports once the work has officially commenced and initial schedules/data have been delivered.
Downloaded digital training videos, playbooks, or app licenses that have been activated.
Initial athletic assessment, tryout fees, or evaluation charges.
Once a cancellation and refund request is approved:
Refunds will be processed back to the original method of payment.
Please allow 5-10 business days for the funds to reflect in your bank account or credit card statement, depending on your financial institution's processing times.
We reserve the right to modify or update this Cancellation Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about our terms.
